The Tessamonials blog

Practical guides to customer interviews, feedback and testimonials, with example questions, product screenshots and comparisons to help you choose a tool.

1. October 22, 2026

   Customer interviews without scheduling: where AI voice interviews help

   A practical way to try asynchronous customer interviews: choose one research question, offer voice or text, and review what the answers actually tell you.

2. October 22, 2026

   How to ask for a testimonial that says something specific

   Use a short conversation to find a concrete customer story, keep the draft faithful to what was said, and be clear about approval and public use.

3. October 22, 2026

   Tessa vs Qualtrics: a focused interview tool or a wider research program

   Qualtrics supports broad experience and research programs, including AI follow-ups. Tessa focuses on customer interviews and testimonials. Compare the job you need done.

4. October 22, 2026

   Tessa vs Senja: collecting a story or building a testimonial library

   Senja handles testimonial collection, imports and display. Tessa runs voice or text interviews. Choose based on the part of your customer-story workflow that needs help.

5. October 22, 2026

   Tessa vs SurveyMonkey: choosing a survey or a customer interview

   Use a survey for consistent questions and comparable responses, and an interview when an answer needs explanation. A practical comparison of SurveyMonkey and Tessa.

6. October 22, 2026

   Tessa vs Testimonial.to: when a collection page is enough

   Testimonial.to collects text and video testimonials and displays them on your site. Tessa adds an interview step. Here's when that extra conversation is useful.

7. October 22, 2026

   Tessa vs Typeform: compare the interview workflow, not just the form

   Typeform has forms, AI clarification questions and Research Flow. Tessa focuses on customer interviews and testimonials. Here's what to compare before choosing.

8. October 22, 2026

   Lost-deal interviews: how to ask why a prospect didn't buy

   A practical lost-deal interview guide: who to invite, neutral questions to ask, how to explain privacy, and how to turn a few answers into a testable next step.